3 Signs of an Effective Artificial Grass Warranty

January 30, 2023

When you’re in the market for synthetic turf, one of the most important things to consider is the warranty. A good warranty ensures that you’ll get the best product and service for your money and that any problems with your artificial grass will be taken care of in a timely and efficient manner. 

Before you purchase wholesale artificial grass for your next project, look for these three signs of an effective artificial grass warranty. With the right warranty, you can be sure that your artificial grass backyard will last for years to come.

1. Details of Coverage

The details of coverage are probably the most important aspect of any warranty. You need to make sure that the warranty covers any potential problems that may arise with your artificial grass. This includes any repairs or replacements that may be needed over the course of the warranty. 

Companies that make inferior artificial grass products tend to offer minimal warranties because they know their wholesale turf isn’t built to last. A decent turf warranty should cover material flaws, fading, staining, and other unusual issues that may indicate a manufacturing defect. Make sure to read the warranty of your new wholesale turf product carefully to make sure that all potential issues are covered.

2. Protection Longevity

Some turf providers will offer a warranty on a wide range of potential issues, but only for the first few months or years of owning it. Your artificial grass backyard, however, should last you at least 10 years — so your warranty should, too. 

Other low-quality turf wholesalers will offer a depreciation-based warranty that values your artificial grass installation at as little as 25 percent of its original cost in just a couple of years. It’s important to take a look at the protection longevity of the warranty in great detail before purchasing your wholesale turf to ensure they aren’t leaving loopholes in the fine print.

3. Customer Support

The final sign of a good artificial grass warranty is the availability of customer support. You want to make sure that you can easily get in touch with the company in case you have any problems. Look for a company that offers quick response times, helpful customer service representatives and a variety of communication channels.

At SGW Phoenix, we offer several convenient ways to get ahold of us, and our team members are always available and happy to assist you however they can. You can give us a call at (800) 571-1018, email us, or fill out our online contact form with any questions about your artificial grass backyard or its manufacturer warranty.

If you want a synthetic turf yard that’s built to last — and will guarantee you a return on investment — trust the industry leaders at Synthetic Grass Warehouse. SGW Phoenix has been an industry leader for more than 20 years, helping distributors, installers and homeowners alike with all of their artificial grass installation needs. We have one of the biggest inventory selections in the industry, so we can help you find the perfect artificial turf products for your home or business. Plus, all SGW artificial turf products are backed by a 10-year manufacturer warranty, so you can rest assured that your synthetic grass will last you for years to come. To find out more about artificial grass wholesale or to receive guidance with your next turf grass installation, contact your nearest SGW Phoenix facility today.

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